Phishing Prevention
How to identify and avoid phishing attempts targeting your account
Documentation
Understanding Phishing Attacks
Phishing attacks are fraudulent attempts to steal your login credentials, private keys, or personal information by impersonating legitimate services like Cafe Trading. These attacks can come through email, fake websites, social media, or malicious applications.
High Risk
Cryptocurrency users are prime targets due to the irreversible nature of transactions.
Sophisticated Methods
Modern phishing attacks use convincing replicas and social engineering tactics.
Prevention is Key
Education and vigilance are your best defenses against phishing attempts.
Common Phishing Methods
Fake Websites
Fraudulent websites that look identical to Cafe Trading but steal your credentials.
Warning Signs
- • Slightly different URLs (cafe.trading)
- • Missing HTTPS/SSL certificates
- • Poor design or broken functionality
- • Urgent messages demanding immediate action
- • Requests for private keys or seed phrases
Protection Methods
- • Always type URLs manually
- • Bookmark the official Cafe Trading site
- • Check SSL certificates
- • Verify domain spelling carefully
- • Use browser security features
Email Phishing
Fraudulent emails claiming to be from Cafe Trading requesting account information.
Red Flags
- • Generic greetings ("Dear Customer")
- • Urgent security warnings
- • Requests for passwords or 2FA codes
- • Suspicious sender addresses
- • Poor grammar or spelling
Verification Steps
- • Check sender email domain
- • Look for official Cafe Trading branding
- • Verify through official channels
- • Don't click suspicious links
- • Report phishing emails
Social Media Scams
Fake social media accounts impersonating Cafe Trading or offering fraudulent services.
Common Tactics
- • Fake giveaways or airdrops
- • Impersonation of support staff
- • "Double your crypto" schemes
- • Fake partnership announcements
- • Urgent "limited time" offers
Verification
- • Check for verified badges
- • Verify through official channels
- • Look at account creation date
- • Check follower authenticity
- • Cross-reference with official accounts
Identifying Legitimate Communications
Official Cafe Trading Characteristics
Website Features
- • Official domain: cafe.trading
- • Valid SSL certificate (HTTPS)
- • Professional design and functionality
- • Consistent branding and logos
- • Working customer support
Email Communications
- • From @cafe.trading domain
- • Professional formatting
- • Personalized with your account info
- • Never asks for passwords or keys
- • Includes official contact information
What Cafe Trading Will Never Ask For
- • Your password via email, phone, or chat
- • Private keys or seed phrases
- • 2FA codes or backup codes
- • To send cryptocurrency for "verification"
- • Personal information via unsolicited contact
- • Remote access to your computer or device
Protection Strategies
Browser Security
Security Features
- • Enable phishing protection
- • Use reputable browsers (Chrome, Firefox)
- • Keep browsers updated
- • Install security extensions
- • Clear cache and cookies regularly
Safe Browsing Habits
- • Bookmark official sites
- • Type URLs manually
- • Check SSL certificates
- • Avoid clicking email links
- • Use private/incognito mode for sensitive sites
Email Security
Email Verification
- • Check sender domain carefully
- • Look for SPF/DKIM authentication
- • Verify through official channels
- • Don't trust urgent requests
- • Report suspicious emails
Safe Practices
- • Use separate email for trading
- • Enable email encryption
- • Don't click suspicious attachments
- • Use email filtering rules
- • Keep email software updated
🚨 If You've Been Phished
- 1. Don't panic - Act quickly but methodically
- 2. Change passwords immediately on all accounts
- 3. Enable/reset 2FA on your Cafe Trading account
- 4. Check account activity for unauthorized transactions
- 5. Contact Cafe Trading support immediately
- 6. Scan devices for malware and remove threats
- 7. Report the phishing attempt to authorities
💡 Phishing Prevention Tips
- • Always verify communications through official channels
- • Never share sensitive information via email or chat
- • Use bookmarks for frequently visited sites
- • Enable all available security features
- • Stay informed about latest phishing tactics
- • Trust your instincts - if something feels wrong, investigate
- • Educate family and friends about phishing risks